MMB Software expands its range of services dedicated to car service operators with the new BUSINESS INTELLIGENCE YAP. Once again, technology represents an opportunity to support companies in the sector in adopting a more modern approach to management, typical of large companies.
This new service is critical to the growth of YAP MMB customers. But what exactly is Business Intelligence?
Business Intelligence, or BI, refers to the process that through the use of dedicated software allows organization, analysis and contextualization of business data in order to make them immediately understandable and useful for making operational and strategic business decisions.
While until a few years ago, in fact, one of the main problems the entrepreneur encountered in running his or her business was having access to information, today, thanks to the use of technology, the data available are endless. However, this has brought with it different critical issues. The main ones are:
- find time to consult all the information available,
- Understanding what data are really useful for decision making.
This is especially true for those businesses, such as garages, tire shops and overhaul centers where operations occupy the majority of work days. Here’s where using a Business Intelligence allows you to reduce the time it takes to organize available information to focus more and better on governing the business and making decisions.
The benefits of using a BI to manage workshops, tire shops, and inspection centers are many. Here are the main ones:
- Provides a real-time snapshot of the company’s performance
- allows you to identify at a glance which products and services represent the best opportunities
- Immediately highlights any critical issues on which to take timely action
- Provides an opportunity to plan investments and activities based on what has happened in the past
What does the new YAP business intelligence?
Simple, it takes advantage of the data uploaded to the MMB Software management software on a daily basis, aggregates and organizes it in a way that makes it easy to understand, thus providing the car service entrepreneur with all the information for better management of the garage.
Within the dedicated menu, the following sections are available:
- General Situation – Last 7 days – contains the main indicators on the performance of the last week.
- Turnover statistics–shows overall business performance over the year or a selected period, with detail by individual customer.
- Item statistics – highlights the sales performance of individual items or product/service categories, over the year or a selected period.
- Tire statistics-shows trends in tire service over the year or a selected period, with focus by brand, caliper, seasonality, and ability to filter by vehicle type.
- Revision statistics-aggregates data on revisions performed by the center in the selected year or month, filterable by vehicle type.
While the first 3 sections are available to all YAP customers, the overhaul and tire statistics are enabled only for those who have the specific YAP module, REVISION or TIRES.
With the launch of YAP Business Intelligence, MMB Software is increasingly positioning itself as an all-around partner for car service operators.
Do you want to know more? Watch the video and find out what you can do with BI YAP!
