Assistance
After-sales service and online support
Assistance without waiting, where and when it's needed.
Our technical team knows the world of car repair world because they live it every day: they train in the field, to really understand what your workshop needs.With remote assistance, you solve everything in minutes, without stopping your work or wasting time. No tickets or complicated procedures are needed: it’s just a phone call away.
Because MMB support is there for you when you really need it.
our strengths
A service built on experience
YAP is a constantly evolving cloud platform: receive functional updates and enhancements without interruption. The in-house R&D team ensures solutions aligned with the latest technologies and market trends.
Technical and operational expertise
MMB technicians don’t just offer software support. They also provide help to improve work organization. They’re a constant knowledge bank for queries, configurations and optimisation of operational flows.
Quick answers
MMB technicians use a built-in, easy-to-start program to, remotely access the workshop PC and solve problems, allowing you to get right back to work.
Unified support
A one-stop shop for every need: support covers the entire operational cycle, from inspection to workshop to accounting. Thanks to YAP, everything is integrated into one platform and one database.
Recovery in minutes
In the event of a PC failure, MMB can restore operations to a new device very quickly. Data, settings, and printers are configured without loss of information, thanks to native, real-time cloud backups.
Continuous and automatic updates
YAP is a constantly evolving cloud platform: receive functional updates and enhancements without interruption. The in-house R&D team ensures solutions aligned with the latest technologies and market trends.
remote assistance - contacts
Phone:
+39 0546 637711
Phone:
+39 0546 637711
Email:
assistenza@mmbsoftware.it
assistenza-yap@mmbsoftware.it
Opening Hours:
Monday through Friday:
8:30 a.m. – 12:30 p.m. / 2:30 p.m. – 6:30 p.m.
on Saturday:
8:30 a.m. – 12:30 p.m.
via email/request functions built into software